TERMS & CONDITIONS
CUSTOMER CARE
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Observe high standards of personal conduct, including politeness, fairness and sensitivity, and demonstrate integrity, objectivity, competence and confidentiality in carrying out our work
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Acknowledge all communications promptly
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Respond promptly to all messages left
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Offer as much information and immediate advice as possible
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Make arrangements to provide a service that suits the needs of all Customers
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Listen to the concerns and views of our Customers and consult regularly to ensure that their needs are being met and to continually improve the service
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Revise this statement on a regular basis in the light of feedback from our customers
WHOLESALE INQUIRIES
We do offer promotions of products that you offer to sell. We will promote your product for a small fee (Monthly Subscription) or we will take a part of commission for each product sold!
PRIVACY & SAFETY
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----Fashion Mania will provide a full refund in the event of the
following outcome(s): -
You never received your item(s)
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----partial refund if the items are not as described----
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You can accept a partial refund and then keep the item(s).
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----How does Fashion Mania protect you?
Contact Us -
If you have not received your order on time, or the order is not as described, please contact Us.
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Open a dispute with us to submit your proposal
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If the problem you are experiencing does not get solved by Us, you will have to ship back the item and pay for shipping or get a partial refund and keep the item.
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If you are rude or uncivil or slander our name we will refuse the right to a refund!
---Most items are (Final Sale)--- -
If you are not satisfied with the solution to the situation. We will add a 25% discount on your next item!!
If you are not satisfied with product you can always -
We reserve the right to refuse service & also reserve the right to edit these Terms & Conditions!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL